Gaganpreet Singh Shah

Last updated June 16th 2011
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Gaganpreet Singh Shah

787 Green St
East Palo Alto, CA 94303 U.S.

(951) 254-2572

www.UrbanTurbanGuy.com

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Summary 

A passionate product manager with four years of user-experience design work for international brands like Unilever, Burger King and Emirates Airways

A Kelley MBA with a well rounded understanding of corporate strategy and financial modeling

A blogger at UrbanturbanGuy.com charting developments in Social Media Strategy, marketing and technology

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Work Experience 

Product Manager, Digital Goods

San Jose, CA

PayPal inc.

Mar '11 - :)


#Classified
#Loving it
#Not looking for a new job. Fo Sho.

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Product Manager and User Experience Lead

Menlo Park, CA, US

Togetherville Inc.

May '10


  • Led product analytics and A/B testing, translating insights into requirements and content strategy.
  • Created wireframes and user flow stories, with a user centric approach, for an Agile dev. team.
  • Increased the viral coefficient (new users brought by an existing user) from .2 to .5 through iterative changes to the product's viral loops, including the invitation process and social network engagement
  • Managed the SEO process through keyword targeting, user generated content and link building, with a 60% month-over-month increase in organic and referral traffic
  • Constructed the valuation model and pitch for Venture Capital presentations

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Business Analyst Intern

Bloomington, IN

SproutBox LLC

June '09 - Aug '09


  • Evaluated prospective web2.0 startup ideas on market size, development effort and monetization potential
  • Identified user needs and defined high level requirements for a squadedit a web-based, collaborative code editor (www.squadedit.com)

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User Experience Lead

Dubai, UAE

MindTree Consulting Ltd.

May '05 - Jul '08


  • Led User Experience teams for $2MM+ enterprise web-application projects, in customer facing roles, from problem identification to successful implementation
  • Formulated pre-sales proposals for Fortune100 clients, by comprehending customer pain points and conceptualizing possible solutions
  • Enhanced the online hotel booking experience for an online hotel booking engine, by redefining the single screen interface into widgets, enabling implementation on affiliate websites
  • Identified usability problems with the Revenue Accounting system at Emirates Airways. Redesigned the data entry process leading to shorter training periods and reduction of redundancies
  • Defined requirements and designed a "Trade-Promotion management" system for Unilever Asia Pac, enabling effective creation and evaluation of promotions worth $4MM annually

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Digital Sculptor

Bangalore, India

General Motors, Technical Center

Aug '04 - Apr '05


  • Collaborated with the Detroit design team to understand and translate their creative intent into computer generated surface models for concept cars

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Education 

MBA

Aug '08 - April '10

Kelley School of Business, Bloomingtin, IN
Marketing, Social Media Strategy
760 GMAT, 3.8 Grade Point Average

 

B. Design

Aug '00 - May '04

IIT ( Indian Institute of Technology) , Guwahati, India
Design, Usability

 

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Social Media Engagement 

  • Developed a social-media strategy for Simon Malls, using location based games, aimed at increasing time spent by teens at the mall by 50%
  • SoMeCaseStudies.com: researched models on ROI metrics for social media initiatives, by documenting corporate social campaigns
  • BangaloreSikhs: created a 400+ online youth community for IT professionals, enabling more than 100 meetups since 2004 (resulted in AkharSOH, a non-profit for education)
  • Proposed a virtual-currency, to value online content based on share-of-voice on social networks
  • Trained 200+ graduate students at IU on: "How to use social networks & building an online presence"


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Additional 

  • Proficient in: Adobe Creative suite, HTML, CSS, FBML, MS PowerPoint, MS Excel modeling
  • Culturally aware and adaptable, with work experience in US, Dubai, India and Indonesia
  • Chair, International Culture Committee at the Kelley School of Business
  • Avid Contra Line dancer and Harmonium player

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